1. Acceptance of these terms
These Terms & Conditions ("Terms") govern your use of the website and services of Ten Thirteen LLC ("Ten Thirteen LLC," "we," "us," or "our"). By using our website, contacting us, opting in to our messages, or engaging our services, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use our website or services.
2. Our services
Ten Thirteen LLC provides technology consulting, including AI strategy and integration, custom AI agent development, workflow automation, technical project management, and custom web and mobile (iOS and Android) application development (the "Services"). The specific scope, deliverables, timeline, and fees for any client engagement are set out in a separate proposal, statement of work, or service agreement. If that agreement conflicts with these Terms, the agreement controls.
3. SMS messaging program
Program name: Ten Thirteen LLC Client Notifications.
Program description: When you opt in, for example by checking the consent box on our contact form or by texting us first, Ten Thirteen LLC may send you text messages about your inquiry, consultation scheduling and reminders, customer support, and project updates.
- Message frequency varies based on your inquiry or project.
- Message and data rates may apply. Check with your mobile carrier for details about your plan.
- To opt out, reply STOP to any message. You will receive one final message confirming you've been unsubscribed. To rejoin, reply START or opt in again.
- For help, reply HELP or email support@tenthirteenllc.com.
- Consent to receive text messages is not a condition of purchasing any goods or services.
- Carriers are not liable for delayed or undelivered messages.
Your mobile number and opt-in information are handled as described in our Privacy Policy. We do not share mobile information with third parties or affiliates for marketing or promotional purposes.
4. Acceptable use
You agree not to use our website or Services to break any law, infringe anyone's rights, send spam or unsolicited messages, upload malicious code, attempt to gain unauthorized access to systems, or interfere with the operation of the website.
5. Intellectual property
The content of this website, including text, graphics, logos, and design, is owned by Ten Thirteen LLC or its licensors and may not be copied without permission. Ownership of work product created for clients is governed by the applicable client agreement. Unless that agreement says otherwise, upon full payment the client owns the custom deliverables created specifically for it, and Ten Thirteen LLC keeps ownership of its pre-existing tools, templates, know-how, and general-purpose components, granting the client a license to use them as part of the deliverables.
6. AI-generated outputs
Some Services use artificial intelligence. AI outputs can be inaccurate or incomplete, and they should be reviewed by a person before you rely on them for important decisions, especially legal, medical, financial, or compliance decisions. You are responsible for how you use outputs from systems we build for you, and for ensuring your use complies with laws that apply to your business.
7. Fees and payment
Fees, invoicing schedules, and payment terms are set out in each client's proposal or agreement. Unless stated otherwise, invoices are due within the period shown on the invoice, and late balances may result in paused work.
8. Confidentiality
We treat non-public business information that clients share with us as confidential and use it only to perform the Services, as described in the applicable client agreement and our Privacy Policy.
9. Disclaimers
This website and its content are provided "as is" for general information. To the fullest extent permitted by law, Ten Thirteen LLC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, except as expressly stated in a written client agreement.
10. Limitation of liability
To the fullest extent permitted by law, Ten Thirteen LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from your use of the website or Services. Our total liability for any claim relating to the Services will not exceed the amount you paid us for the Services giving rise to the claim in the twelve (12) months before the claim.
11. Governing law
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Delaware, unless a client agreement provides otherwise.
12. Changes to these terms
We may update these Terms from time to time. Changes take effect when posted on this page with a new "Last updated" date.
13. Contact us
Ten Thirteen LLC
Delaware, United States
Email: support@tenthirteenllc.com